Project Lead Times
Please keep in mind the minimum lead time required when submitting your project. While we always strive to provide projects more quickly, standard lead times are 1 week for printing requests & 2 weeks for design requests. This applies to both internal clients (31FSS facilities) and any other print shop orders. Please note that lead times can fluctuate based on projects & staffing. We will always communicate if your requested lead time is not feasible.
Please call the Marketing Office at 632-5080/0434-30-5080 if you have a high-volume project, require a shorter lead time, or have questions.
Quick Help
Please complete the Marketing Request Form thoroughly, to include detailed descriptions, dates, media types & sizes, etc. If your request does not involve an event, please place “N/A” in the related fields (i.e., event time). For all external orders, you will receive a quote for your project, which will need to be approved prior to our team beginning work.
Have any questions/issues?
Please reach out to Marketing at DSN 632-5080, COMM 0434-30-5080, or via email at
Include Multiple POCs
Please be sure to include additional POCs on all requests. This may be other team members, your supervisor, an org box, etc.
Note: this is required for requests from FSS, and recommended for external requests.
Multiple POCs allows us to communicate and complete projects in a more timely manner, in the event someone is out or unable to access their email.
Check Junk Mail For Confirmation E-Mail
An email confirmation of your request should be received immediately upon submission.
If you do not receive one, please check your spam/junk folder.